YOUR FREQUENTLY ASKED QUESTIONS ANSWERED
OAK RINGS & EQUIPMENT
SHIPPING & DELIVERY
WHEN WILL MY ORDER SHIP?
ORDERS ARE PROCESSED AS QUICKLY AS POSSIBLE & SHIPPED
MOST ORDERS PLACED MONDAY THROUGH FRIDAY (EXCLUDING HOLIDAYS) WILL BE PROCESSED AND SHIPPED WITHIN THE SAME DAY OR FOLLOWING BUSINESS DAY [ 1 - 3 DAYS ]
WEEKEND ORDERS WILL BEGIN PROCESSING ON MONDAY.
SHIPPING ADDRESS PROBLEM
ONCE AN ORDER IS PLACED, THE SHIPPING ADDRESS CANNOT BE CHANGED. WE WILL ONLY SHIP TO THE SHIPPING ADDRESS ENTERED WHEN THE ORDER WAS ORIGINALLY PLACED.
IF YOUR SHIPPING ADDRESS HAS ANY ERRORS IN OUR SYSTEM, WE WILL REACH OUT TO YOU THROUGH THE EMAIL OR PHONE NUMBER YOU PROVIDED DURING CHECKOUT, TO CONFIRM YOUR SHIPPING ADDRESS
DO YOU SHIP INTERNATIONALLY?
YES, INTERNATIONAL CUSTOMERS CAN BROWSE AND SHOP OUR WEBSITE IN THEIR LOCAL CURRENCY BY SELECTING THEIR COUNTRY FROM THE DROPDOWN MENU LOCATED AT BOTTOM OF SITE.
shipping and delivery
CUSTOMS
WILL I BE CHARGED AT CUSTOMS?
please note that SOME international orders MAY be subject to customs duties and taxes upon arrival in your country.
These fees are determined by customs authorities and are beyond our control. They are imposed to regulate cross-border trade and vary widely from country to country. Weather you are charged a customs fee is completely out of our control
WHAT ARE CUSTOMS DUTIES & TAXES?
Customs duties and taxes are fees imposed by your country's customs authority to regulate imported goods.
WHY AM I BEING CHARGED CUSTOM FEES?
Customs fees are levied to cover duties, taxes, and administrative costs associated with processing your shipment through customs.
WHAT HAPPENS IF I REFUSE TO PAY CUSTOM FEES?
Refusing to pay customs fees may result in your shipment being returned to us or abandoned. In such cases, we may not be able to issue a refund for your order.